Haha! Yeah that is starting to sound familiar! I think they all go to a Coach-speak class or something!You ask him if he knows Erica and he would talk about how many Ericas there are in this program and how its important that all the Ericas work is valued as part of the whole organization.Without everyones contribution none of this would be possible. All of our Ericas are just trying to be alittle better each day. Blahblahblah.