My opinion is that the root cause is lack of reliable cell service. Good luck pulling tickets up if they weren't in a google/apple wallet. The ticketmaster app nor web browser never had a chance to work.
Jamie Pollard statement regarding ticket scanning process during home opener
- Thread starter jcordova8
- Start date
What provider were you on? Verizon was great for me all day. I ran a quick speed test and was getting 100mbit when the stadium was full
I would guess thousands upon thousands of fans would have absolutely fine with an extra 5 - 10 minute wait, and probably expected it.
Curious if they turn the sensitivity on the scanners down since there's hundreds of phones in the scan mode right next to them? I had to scan two tickets and the first needed scanned again.
I know this has been asked and answered, but did people who used concessions notice lines moving faster now that they are cashless?
And also perhaps some if them decided to wait a bit longer to avoid any backup issues at the gate…
Absolutely. The grab and go stations were awesome.
That is horrendous... I'd be so pissed. There should be no obstructed seats in Jack Trice stadium... period. Or, at least, they should be told ahead of time and should be at least half price IMO.
We're spending how much money on CyTown... while the gameday experience is still awful for a ton of people.... not good.
Lots of failure on JP's end Saturday that could have been avoided. I love JP... best AD ISU has ever had hands down... but when he f's up... he really f's up.
Make them do CAPTCHAs to get their tickets scanned. And not just the normal ones but the ones with super grainy photos and that refresh to show a new traffic light after you already clicked on the first one.
CycloneErik
Well-Known Member
No doubt. It should be extremely easy for this basic function to get done.
Except all those Kiosks were still run by humans. The scanners were just mounted on a pole instead of hand held.
The only real change was they were NFC tap tickets instead of barcode tickets.
The Tap didnt work for many of us. Then the barcode didnt work either.
None of us expected that big of a deal, none expected the scanners to flat out not work.
I didn't care for the cup check that automatic turn style gave me after I scanned my ticket...
Looks like section 19 about row 10 to 12, seats 11 and 12. At least I mine is row 14 and I am four seats away from the wall, and therefore did not get the glare because of the angle.
Totally waste of money and screwing over the fans in the section. If you think you need to put something like this up to stop passing of drinks, then tell those of us in the section before we renewed our season tickets, allowing us to move to the west where it was not a problem.
Except many of us had the tix downloaded, and no need for cell data. And the scanners still would not work.
I am guessing this was not the view from my seats you saw on Ticketmaster cause you would not have bought them.
This is completely unacceptable. If this is the best they can do for some kind of liquor licensing issue, just take “science and technology’ out of the name of the university.
Just put some bouncers between SEZ and the normal seats.
Honestly if we are this concerned about drinks being handed over, its kind of insane in a world where more and more stadiums are just allowing beer sales everywhere. So a few beers get passed over? Big deal. Certainly not worth whatever expense they paid in installing that wall, and thats before the cost to obstruct those views. If they're being told they have to for liability reasons or something, then they really should just be reexamining whether to just open it up to the whole stadium already
There were more than 6 scanners at the South Gate.