I Need A New Bank

I bank with Midland Credit Union in Udale. It is in between Hickman and Douglas by Midamerican Energy and Homemakers. Free online banking and I actually just signed up for their mobile banking as well. They have another branch in Altoona and more but that is not really relevant. Good Luck.
 
I can't believe no one has suggested Veridian CU (formerly John Deere Credit Union). I've been with them for ~6 years and have always had a great experience. As far as their website is concerned, it's very user friendly.
 
Here's my Wells Fargo horror story.

I was working full time (42 hours) and going to school full time (20 hrs + 4 hrs of lab) my final semester at Morningside. I needed a loan to cover my last semester tuition of approx. $6,000. Morningside had set up student accounts with WF and suggested I go there. Everything was fine except WF required automatic withdrawal and payments began immediately.

Everything was fine until my final payment before graduation when my payment was scheduled opposite week of my payday. I went into the local branch and notified them that I wouldn't have enough money in my account for another week because of my payday. Was told by a teller that everything would be alright.

Date of loan payment comes and I get an overdraft. I go in to complain and talked to the loan manager and she states they have taken care of this but I need to pay overdraft fee anyway.

OK. They run it through 3 days later and I get another overdraft fee. I go in again and tell them and they now say they can't do anything about it. 3 days later, another fee.

Over $100 in fees. I go in to talk to them again and state I won't be able to pay the next month's payment on time because of the overdrafts. Doesn't matter. 2 more overdrafts.

The next payment comes due and I won't be able to make the payments on time again. Talk to them and state I didn't want the money taken out of account until there is enough in the Friday after note comes due. They can't do this. I close my account because I can't afford to pay the fees. With the full intention of continuing payment. I go into the branch on payday to make payment and am notified the loan is in collections even though I'm less than two weeks late.

The collection company is owned by Wells Fargo. They demand immediate payment of loan balance and call me daily to remind me. Bastages.

Happy ending. I go to my home town bank and tell them of my issue and they loan me the full amount. I pay them on time and have no issues because they worked with me.

After I paid off WF, they wouldn't take the collection notice off my credit report. It stated the loan was still in collections. I had to work for about a month to make certain they did.

Bastages.
 
If you look around you can find CU's with just as good of online features as the big boys. I banked at WF for a while because I worked there but then we switched to a CU owned by my current employer and IMO their website is better than WF's because there is much less clutter.

IMO CU's and other small guys are much less likely to screw you.
 

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