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Hulu app - why why why

M

mywayorcyway

Well-Known Member
Mar 1, 2012
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I enjoy Hulu's content and I've been subscribed for a long time. We use it nearly every day. What is driving me to the edge of cancelling is that their app has the worst interface of any streaming app I have and every time they do an update, it gets worse. It's just awful. Opened it today and the things I was recently watching section is completely gone, and the show I was in the middle of (King of the Hill) is buried somewhere. When I did find it, I was sent to season 1 episode 1. The lines are still there to show me I've watched the episodes but it refuses to tell me which one I watched last. And why link with a line ABOVE the item!?!

I have it on two Rokus and a Firestick, all the high horsepower versions. If I were a developer there I would be mortified to be associated with the product. The Netflix app works fine. Disney, Prime, ESPN - all fine. Hulu - JUNK.

It is just me or am I the only one who hates this app?
 
  • Agree
Reactions: cyguy9320 and Cycho1
The interface sucks. Content used to suck too, but seems to be getting marginally better.
 
I wish all these services would have the option on every episode, season, and movie to mark as watched, even if not watched through their service. With content moving between streamers, this gets annoying having my suggestions be things I’ve already watched.
 
  • Agree
Reactions: huntt26
mywayorcyway said:
I enjoy Hulu's content and I've been subscribed for a long time. We use it nearly every day. What is driving me to the edge of cancelling is that their app has the worst interface of any streaming app I have and every time they do an update, it gets worse. It's just awful. Opened it today and the things I was recently watching section is completely gone, and the show I was in the middle of (King of the Hill) is buried somewhere. When I did find it, I was sent to season 1 episode 1. The lines are still there to show me I've watched the episodes but it refuses to tell me which one I watched last. And why link with a line ABOVE the item!?!

I have it on two Rokus and a Firestick, all the high horsepower versions. If I were a developer there I would be mortified to be associated with the product. The Netflix app works fine. Disney, Prime, ESPN - all fine. Hulu - JUNK.

It is just me or am I the only one who hates this app?
Click to expand...
Happy (mostly) Hulu+ user here. Agree on the UI. Here's what I can contribute. We have a Roku that doesn't turn off when we turn off the TV. If you don't reset the Roku to the home screen and leave Hulu on with the TV off, it totally horses up your viewing history. Going to the home screen between viewings doesn't solve all the viewing history issues, but it solves quite a few.

I suspect this issue could arise with other apps besides Hulu.
 
  • Informative
Reactions: Die4Cy
AgronAlum said:
Max does this to me since it switch from HBO Max to Max. It's annoying AF. It won't keep track of my progress on shows.
Click to expand...
Max is the second worst. The interface is better than Hulu but it can't keep track of things and it crashes. Hulu doesn't crash, it just sits there and sucks.
 
mywayorcyway said:
Max is the second worst. The interface is better than Hulu but it can't keep track of things and it crashes. Hulu doesn't crash, it just sits there and sucks.
Click to expand...

The dumbest part is that everything was perfectly fine before the switch to the new app. All they needed was a new skin on the app but ****** it up somehow.
 
mywayorcyway said:
I enjoy Hulu's content and I've been subscribed for a long time. We use it nearly every day. What is driving me to the edge of cancelling is that their app has the worst interface of any streaming app I have and every time they do an update, it gets worse. It's just awful. Opened it today and the things I was recently watching section is completely gone, and the show I was in the middle of (King of the Hill) is buried somewhere. When I did find it, I was sent to season 1 episode 1. The lines are still there to show me I've watched the episodes but it refuses to tell me which one I watched last. And why link with a line ABOVE the item!?!

I have it on two Rokus and a Firestick, all the high horsepower versions. If I were a developer there I would be mortified to be associated with the product. The Netflix app works fine. Disney, Prime, ESPN - all fine. Hulu - JUNK.

It is just me or am I the only one who hates this app?
Click to expand...
Same thing happened to me with Bob's Burgers so I went and found the episode I left off on. Minor inconvenience but definitely not enough for ne to consider canceling.
 
What's frustrating to me is that it rarely keeps track of your progress in an episode. I'll back out, have 5-10 minutes left, and it'll show that I've almost finished the episode. But when I click in, it starts at the beginning about 75% of the time.
 
HitItHard58 said:
Same thing happened to me with Bob's Burgers so I went and found the episode I left off on. Minor inconvenience but definitely not enough for ne to consider canceling.
Click to expand...
It's certainly not just that. Every time they do a release, the product is worse. It would be awesome to be able to just say one time, "hey, that's a nice addition". Instead of the usual "this sucks more than it did before".
 
My main pet peeve on streaming apps is the stupid auto play. I don't want video to start up just because I stopped to look at something. Annoys the **** out of me. I know some of them allow you to shut that off, but a lot of them start doing it again after an update.
 
How recent is this new app because the app looks the same from the last few years and I don’t have a ton of complaints.
 
Hulu can't seem to get the closed captioning right. It's a known bug but they can't fix it.
 
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