Car Buying Process

CloneFan4

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Aug 5, 2010
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West Des Moines
I am looking into purchasing a vehicle (used). This will be my first time through the process on my own, as my dad handled the negotiating and paper work.

I know we have a mix of car and finance gurus on this board and figured I'd ask for any tips or items to complete in preparation for this process.

I will need to take out a loan for the vehicle (In before "purchase vehicle with cash up front").
 
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Know your credit would be big. Find out from a bank or credit union what kind of rate they'll give you, compare that with what the dealer offers. Use sites like Kelly Blue Book or Edmunds to get an idea of what the car you're looking at is worth. Don't take any extended warranties they offer. Know that there are a ton of cars and try not to get too attached to any one particular car, walk away if the price isn't right.
 
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Go in with a pre-approval or something if you can.
Definitely know what you're able to handle. Doesn't hurt to have the car checked out by your own mechanic. The salespeople often have no idea what's up with a used car as they come and go pretty quickly.
 
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I've had terrible experiences at Shottenkirk in Waukee (5 or so years ago) & Stew Hansen in Urbandale (about 2 years ago). Both were VERY pushy about every step of the process.

Opposite experiences at Kia of DSM, CarMax, and Car City on Merle Hay. They were very up front, didn't push me into anything and listened to what I wanted.

I also had a great experience at Preowned Solutions off of Douglas in Urbandale. I think they're good if you're looking for a specific vehicle or type of vehicle. You tell them what you're looking for and how much you want to spend, and they go searching for that vehicle for you. I've had multiple friends buy happily from them. The last time I was buying, they said the truck I was looking into at Car City sounded like a good deal and even ran the Carfax for me. They'll tell you if they recommend particular dealerships around the metro.
 
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figure out what you want.....secure financing if you need (shop around), and search autotrader, cars.com, craigslist etc. I strongly recommend a private party rig with maintenance records......dealers exist for a reason (kind of like casinos having lots of cool flashing lights).....

good luck!
 
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Don't let them try to get you to say what you want your monthly payments to be.

I bought a new car from Bob Brown in Urbandale a couple of years ago and they were the best to deal with.
 
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Don't finance 100% of a vehicle purchase. If you can get 10-15% (preferably more if you can afford it) down you have a better chance of never being under water on the loan.

Do your homework beforehand. Check what a similar vehicle is selling at auction for as that's likely roughly what the dealer has in the vehicle. Pull KBB value and things on the vehicle to have an idea what its worth. If helpful, have listings from other dealers of the same vehicle if they help your cause. Some dealers overprice vehicles and then give higher trade-in values. Others skimp on trade-in but pass that on to the next buyer of the vehicle.

The most important thing? YOU CAN WALK AWAY. You have the power in negotiations. If the vehicle just hit the lot, they're not going to be willing to "discount" it as much as something that has sat for awhile. They'll take a lower margin on the car that's sat for awhile so they can replace it with a car hopefully won't sit as long.

If they can't meet you in money, don't be afraid to negotiate for accessories (mats/remote start/hitch receiver/bed liner/etc.). If you're wanting for example WeatherTech mats, build it in so the dealer gets them for you or at least gets them to you at cost instead of paying retail for them.

Have the dealer run financing options. Don't just say, "my bank will do this at 2.9%." The dealer may be able to do better with Ally or another financing company.

If you have a trade-in, all you care about is the net. If one dealer offers $2k more for trade-in but $2k more on sale price it's the same as the other dealer. Sales tax is calculated on net, not purchase price of the vehicle.
 
I second the thoughts on stew Hansen... There is no way I'm ever dealing with them again... Never.. worst customer service ever

Had really good experiences with Bob brown, Noble ford (in Newton), and pat Clemons (in Boone)
 
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Best car buying experience I've ever had hands down was at Willis in Des Moines. Worst was easily Pat Clemons in Boone.
 
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Best car buying experience I've ever had hands down was at Willis in Des Moines. Worst was easily Pat Clemons in Boone.

Hmm. Had the opposite at pat Clemons.. they were all really friendly and gave me a fair deal on my most recent new car (but that was like 4 years ago now)...
 
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Lots of really good suggestions so far. Only thing I would add is to do a little research on what cars are the most trouble free or at least the most troublesome. There are certain vehicles out there to absolutely stay away from. If you find something you like, review what people are saying about it. Most the time if a vehicle has an issue like a bad motor or transmission, someone will be writing about it within a couple years of it being new. My experience is there is a very good pattern of issues with cars.
 
I've only bought a car myself once, so I can't offer much other than what's been said:

1. Get pre-approved beforehand.
2. Put as large of a down payment as feasibly possible for you.
3. Don't let them try to add extra bells and whistles that you don't need.
4. It's true you shouldn't focus on the monthly payment too much, but crunch the numbers beforehand and figure out what you're comfortable paying each month and therefore how much car you can really afford.
 
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Hmm. Had the opposite at pat Clemons.. they were all really friendly and gave me a fair deal on my most recent new car (but that was like 4 years ago now)...
Mine was probably 10 years ago, so imagine the guy I dealt with is long gone, but that was my experience with them.
 
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Why does everyone want to put as much as you can down? You can get pretty low rates right now depending on the car/dealer.
 
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Yeah, I know how it works. But it could be a matter of a few hundred dollars over a 5 year loan. I think the last one I got quoted was either put 0 down or $5k and it was literally $400 difference.

I would probably do the same thing as you if I got a 0% or 0.9% APR, or similar. I have no idea what the OP's credit is like, but if he's a first-time buyer he may not be able to get the rock-bottom rates.
 
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Yeah, I know how it works. But it could be a matter of a few hundred dollars over a 5 year loan. I think the last one I got quoted was either put 0 down or $5k and it was literally $400 difference.
The do as I say and not as I do people will still tell you to never pay interest on a depreciating asset... Not quite sure how that logic works when interest rates are lower than inflation like they are currently.

Don't fear interest rates around 3%; but you still want to avoid loan terms that are longer than you plan on owning the vehicle.
 

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