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Tickets lost in mail...

C

CompCy

Active Member
Apr 7, 2006
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Ames
Today I got tired of waiting for my season tickets to arrive, so I called the ticket office. They gave me a package number and told me to contact the postal service. I looked online and it said my package was delivered. So I called the post office and they said it was delivered, they talked to the carrier who claims they remember delivering the package... :no:

This sucks, I guess I'll go home and search my entire house and yard... Hopefully they will print me new ones if they aren't there.
 
We were out of town and had our mail held. When I stopped in to get the accumulated mail, they had to scan the envelope's bar code and I think they made a note on the envelope, too.

I wonder whether they scan the envelope as the carrier takes it out to deliver, or use a handheld scanner to actually scan it when it's put in a person's mail box.

You could always just wait to see who shows up in your seats... j/k
 
CompCy said:
Today I got tired of waiting for my season tickets to arrive, so I called the ticket office. They gave me a package number and told me to contact the postal service. I looked online and it said my package was delivered. So I called the post office and they said it was delivered, they talked to the carrier who claims they remember delivering the package... :no:

This sucks, I guess I'll go home and search my entire house and yard... Hopefully they will print me new ones if they aren't there.
Click to expand...

Do you live in a small town, because how can a postal carrier state with complete and utter confidence "they remembered" delivering the package (which for my mini-pack tickets was a small brown envelope)?

This does suck.
 
A few years ago I was waiting on my Season tickets and they never came. Well I called the ticket office and they said that they had 2 addresses for me. My old apartment address was the 2nd. I don't understand why they would have 2 addresses for me, but they just chose one. I went to my old apartment and luckly the individuals who were renting it picked up my package. They said that it was partially ripped open and it was just laying in the hallway outside their door. I guess the thing that gets me is that I had bought 6 season tickets, which was well over $750 and the postal individual just throw it on the ground in the hallway. Anyone could have picked them up. The nice thing is ISU was willing to reprint my tickets if I did not find them. I would just talk to them and see if they will reprint them if you can't find them.
 
Ms3r4ISU said:
I wonder whether they scan the envelope as the carrier takes it out to deliver, or use a handheld scanner to actually scan it when it's put in a person's mail box.
Click to expand...

At my complex the postal truck is parked on the road, he scans everything in there and then brings it in. I've seen him do this many times as he delivers about the same time everyday. Don't know if it's the right or wrong way, but that's how I've seen it and I'm sure that's how it saves time.
 
Cyrocks said:
Do you live in a small town, because how can a postal carrier state with complete and utter confidence "they remembered" delivering the package (which for my mini-pack tickets was a small brown envelope)?

This does suck.
Click to expand...
As a former carrier I know that when it arrives at the station it is scanned and then scanned when delivered. I am not saying this happened but check your block to see if someone else got it. Also check a close street that may have the same house number as you. I am 99.5% sure the carrier would not take it. Also check to see on line at which time the letter was scanned in at the station and what time the carrier scanned it delivered. If they are close to the same time then the carrier scanned it at the office and missed cased it.
 
CompCy said:
Today I got tired of waiting for my season tickets to arrive, so I called the ticket office. They gave me a package number and told me to contact the postal service. I looked online and it said my package was delivered. So I called the post office and they said it was delivered, they talked to the carrier who claims they remember delivering the package... :no:

This sucks, I guess I'll go home and search my entire house and yard... Hopefully they will print me new ones if they aren't there.
Click to expand...

Happened to me two years ago...raised hell. Told the ticket office to reprint my tickets. Took a little effort, but they did it.
 
Happend with me last year for Basketball tickets. They just had me pick up the new retickets at will call. Funny thing was that my original tickets came about 2 weeks later. Somehow it took the post office a month to deliver them from Ames to Ankeny.
 
yler4cy said:
A few years ago I was waiting on my Season tickets and they never came. Well I called the ticket office and they said that they had 2 addresses for me. My old apartment address was the 2nd. I don't understand why they would have 2 addresses for me, but they just chose one. I went to my old apartment and luckly the individuals who were renting it picked up my package. They said that it was partially ripped open and it was just laying in the hallway outside their door. I guess the thing that gets me is that I had bought 6 season tickets, which was well over $750 and the postal individual just throw it on the ground in the hallway. Anyone could have picked them up. The nice thing is ISU was willing to reprint my tickets if I did not find them. I would just talk to them and see if they will reprint them if you can't find them.
Click to expand...
This is what I think has happened to me as well. I called the ticket office Friday, and they told me that they would send me replacements if I didn't get them by today (which I didn't), so I have to call them after work tomorrow.
 
If they start scanning football tickets like they have done in the past for mens and womens BB, reprinted football tickets will de-activate the original tickets and can't get in using the old tickets.
 
This morning I finally got to talk to someone in the ticket office that was willing to help me. They are going to reprint my tickets and parking pass. This time, however, they will not be mailing them and I can go to the ticket office to pick them up.

Hopefully they are scanning barcodes this year.
 
I thought the post office was well run. I would not sit in your seats right away next Thursday to see if someone shows up in your seats....if someone shows, go postal.
 
majorcyfan said:
If they start scanning football tickets like they have done in the past for mens and womens BB, reprinted football tickets will de-activate the original tickets and can't get in using the old tickets.
Click to expand...

If this is as common a occurrence as it sounds, I sure hope they switch to barcodes (like pretty much every other sporting event now uses...). I'd hate to have a dishonest person find your tickets and then parcel them out on StubHub or something. That would be a real lose-lose situation when you showed up with some complete strangers in your seats who shelled out money for the bunk tickets.
 
CompCy said:
This morning I finally got to talk to someone in the ticket office that was willing to help me. They are going to reprint my tickets and parking pass. This time, however, they will not be mailing them and I can go to the ticket office to pick them up.

Hopefully they are scanning barcodes this year.
Click to expand...

I would recommend bringing some proof with you that either shows what happened or confirms you as a season ticket holder. If someone has the original tickets and somehow gets in the gate, I would guess whoever sits down first will get the seats unless you can somehow proove that your tickets are legit.

Also, as far as going postal as someone else has recommended, keep in mind that someone in possession of the tickets could have bought them outside the stadium and without knowing they were stolen, lost, or whatever.
 
JD720 said:
I would recommend bringing some proof with you that either shows what happened or confirms you as a season ticket holder. If someone has the original tickets and somehow gets in the gate, I would guess whoever sits down first will get the seats unless you can somehow proove that your tickets are legit.

Also, as far as going postal as someone else has recommended, keep in mind that someone in possession of the tickets could have bought them outside the stadium and without knowing they were stolen, lost, or whatever.
Click to expand...

I put my cyclone club card in my wallet, so hopefully that combined with my drivers license should be enough to show that I am the orignal purchaser of the tickets. I think the tickets in the past have also come with a little square piece that you can tear off that has your name and cyclone club number on it.
 
CompCy said:
I put my cyclone club card in my wallet, so hopefully that combined with my drivers license should be enough to show that I am the orignal purchaser of the tickets. I think the tickets in the past have also come with a little square piece that you can tear off that has your name and cyclone club number on it.
Click to expand...

Well, I hope you get the chance to have some thieving jerk kicked out!
 
You should have also recieved a receipt when you purchased your tickets, at least I did. It looks like a blank white ticket with the "punching Cy" on it. Has your name, ticket price, and some number that are probably used to identify the specific purchase.
 
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