Game Day Policies
All customers, above the age of two years old, require a ticket for admission to Iowa State athletics events. If you wish to check the location of seats, click
here for facility seating diagrams. The “Will Call” window for the general public is located in the Athletics Ticket Office, north of Gate 5 at Jack Trice Stadium for football and in the Hilton Coliseum Box Office (south of Hilton) for basketball, volleyball, wrestling and gymnastics.
Tickets lost, stolen or left at home will be duplicated ONLY for the original ticket purchaser (ID required). The fee for the duplicate tickets is the full face value. If the original tickets are returned to the Athletics Ticket Office unused within the following two weeks of the game, the fee will be reimbursed. Duplicate tickets can be picked up only at “Will Call."