I find it interesting that Hy Vee and Walmart posts two or three of its workers in the self checkout areas. Doesn’t that defeat the purpose?
Hy-Vee's weirdest business decision yet?
- Thread starter JP4CY
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The machines f up so much and require overrides it's almost essential.
Kroger breaks ground on first Marketplace store
The grocer begins construction on its version of a Walmart Supercenter
Not that I pay that attention that closely, but I think the ones I've seen are staffed with one or two people for ~6 self-checkout units. I can't imagine not needing at least one employee, both for loss prevention and helping customers.
Even if one employee can only manage two self-checkout units, that's still one employee you aren't paying.
I have seen a person at my local Lowes self check units. They are there to help and try to stop shop lifters.
Former colleague’s husband is a HyVee manager, and he said the biggest thieves are soccer moms.
Ya, we just throw them in the Cedar when we're finished with them.
Good luck with all those carts Nashua!
I've only seen one at Hy-Vee for 6 checkout spots. Compared to the conventional checkout where you have at least one employee per customer, and usually 2 counting the bagger, that's a hell of a lot less employees per customer at self check out.
Honestly my biggest annoyance with self checkout isn't the scanning its the bagging. From having to do both jobs simultaneously to having to deal with tiny bagging areas that you can't move stuff from that many stores have, its just a hassle.
I actually like the larger hyvee ones that you self-scan but then things roll down to a bagger at the end of the register. Probably limits (intentional) theft too as theres an employee right there. And from their perspective, if they have a couple of those that still cuts down on the number of required employees. What used to take 3-4 employees might only take 1-2.
Probably also has to do with most people not being intelligent enough to efficiently check their own groceries. I am always amazed at how long people stand there and struggle. It is one of the few things in the world that makes me feel intelligent (joking, kind of) after I watch someone check out for 10 minutes and then it takes me 30 seconds. If they do go away I will need something to replace it or my self esteem is going to crater
I love checking myself out, in the knowledge that I also simultaneously get to pay more, since some of my fellow shoppers are stealing at checkout, meaning those who pay, pay more. Very satisfying.
i don't see how you can realistically do that unless your cart is only party packs of ramen and busch light.
To be fair I usually don’t get much produce from hyvee, most of that I get from Aldi so it’s kinda BS but I still feel like a majority of people are just awful at using the self checkout (the point about the bagging space being too small is definitely valid though)
Also to be clear I don’t think people are actually stupid I was mostly saying that in jest I think it’s just a weird skill of mine. And hyvees POS system is honestly kind of laggy to begin with IMO
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That's not just a self checkout problem. I can't count the number of times I have been at a register and the person working doesn't know what the product, product code, or price is and just ring it in as .99 or sometimes ask me if I remember the price or know what the produce is.
Unintentional theft from the shoppers to the huge corporations is a massive problem too, I’m sure I’ve caught hundreds of dollars in mistakes over the years…when every checkout started having a screen it was a game changer for the consumer. If a checkout person goes at light speed they’re going to have to wait a minute while I check for errors. I was at Trader Joe’s a few weeks ago and caught $4 difference from shelf signage on a bottle of olive oil. The guy even tried to argue with me the sign was wrong and I simply said I don’t want it then they gave me the $4 but with a warning for next time as if their mistake was me pulling a fast one.
Funny enough the other weekend we went to the closest HyVee (which holy **** their prices are ridiculous) and were checking out and there were 2 different items that rang up different from what their posted signs were. Wasn't a lot only a couple $ but I caught it, they happily changed it to the right amount bu your post got me to thinking about how many people wouldn't have caught it because they were blazing through scanning items.