Also been with US Cellular for 20 years and about the only time I had problems with them was this year when they added ******* apple to the mix and had to reprogram all the towers and their services to apples requirements. Service is back to where it should be now I think, but I'll never buy a crapple because of what they did to service for about 3 months......
Ya, I'm a little miffed but I'll get over it.......hopefully.
Service has been good otherwise, but I agree their customer service can suck at times but I haven't had to use them much with the exception of above problem. I like the Galaxy phones and might try the LG phone this next time so I don't have to much of an issue with their selection.
US Cellular is quite a bit cheaper than verizon according to what I've heard. The latest plan change I made was to get 10 gigs of data for $120 and then if your phone is off contract then that line is $10 / month. If you are still within 2 years of a new phone it costs $40 / month. I told them they must be wanting to get away from selling phones. Go to some of the shops that sell used phones and buy a S4 for $200, most of the time that phone is new condition and pay $10 / month vs paying $99-$199 for a new phone and then pay $40 / month for 2 years. Pay $200 plus another $720 over the course of 2 years sounds ridiculous to me now. I bought my S4 on craigslist, as well as one for the wife and my two daughters had to have Iphones 5c's I bought second hand, which thank goodness for them I bought both of them prior to me knowing that Apple screwed up my service for 3 months but boycotting them now.....

).
I have been to Wyoming, Colorado, Las Vegas, Minnesota, Missouri, Tennessee and have had great service for the most part.